Best Time To Call

The busiest times at a hotel are between 9 am and 1 pm , if you call for an early check-in or upgrade the Guest Service Agent is typically trying to checkout the guests in front of them. Call when things are less hectic and you may get the desired response.

Don’t expect to be able to change your reservation when checking in

As travel is picking up and we all need a vacation, make sure that your hotel reservation is correct from the start. If you need two beds then book two beds, if you need a handicapped room then confirm that room type. Too many times guests arrive, need an extra bed and the hotel does not have it available. Your fault not theirs.As travel is starting to resume and more people are planning vacations, it’s important to ensure that your hotel reservation is accurate right from the beginning. If you require two beds, make sure to book a room with two beds. If you need a room with accessibility features, confirm that the hotel has a handicapped room available. Too often, guests arrive at their hotel only to discover that the room they booked does not meet their needs, such as not having an extra bed available. It’s important to take responsibility for making sure your reservation is accurate to avoid these types of situations.

Gone are the days of free upgrades

Hotels now give their best rooms to their highest VIP members. If you are a frequent hotel guest, you can boost your chances oHotels tend to offer their best rooms to their top VIP members. However, if you are a regular hotel guest, you can increase your chances of getting an upgrade by consolidating your hotel rewards program, staying in the same hotel every time you travel, and keeping an eye out for any incentives or special offers provided by hotel brands.f an upgrade by consolidating your hotel rewards program, staying in the same hotel every time you travel, and being on the lookout for hotel brand incentives or specials.

Remember… Hotel people are human too.

It’s important to keep in mind that hotel staff are human beings and there are many factors outside of their control. Being kind and respectful can go a long way in ensuring a pleasant stay.